Privacy Policy

Effective Date: October 21, 2025
Last Updated: October 21, 2025

1. Introduction

Welcome to Johnny Mac’s Junk Removal & Hauling (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website (www.johnnymacsjunk.com) or book services through our online scheduling system powered by Workiz.

By using our website or booking services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information:

a. Information You Provide Directly

Name, phone number, email address, and service address when you submit a contact form or book a service.
Payment details (processed securely through our payment processor via Workiz).
Messages or special requests you include during booking.

b. Automatically Collected Information

Your IP address, browser type, and device information.
Pages visited, time spent on site, and referring URLs (via Wix Analytics or Google Analytics).
Cookies that help us improve your user experience and site performance.

3. How We Use Your Information

We use your information to:

Schedule and confirm junk removal or dumpster rental services.
Communicate with you about appointments, estimates, and follow-ups.
Process payments securely.
Improve website functionality, marketing, and customer service.
Comply with legal obligations.

We do not sell or rent your personal information to any third party.

4. How We Share Your Information

We may share information with:

Workiz, our scheduling and customer management partner, for booking and dispatch purposes.
Payment processors (e.g., Stripe or other secure gateways) for completing transactions.
Service providers who assist us with website hosting, analytics, or email delivery.

All partners are required to handle your data in compliance with applicable privacy laws.

5. Cookies & Tracking

We use cookies and similar technologies to:

Enable website functionality.
Analyze site usage.
Improve advertising relevance (e.g., Google Ads, Facebook Pixel).

You can disable cookies in your browser settings, but some features may not function properly.

6. Data Retention

We retain your information only as long as necessary to:

Provide our services.
Meet legal or tax obligations.
Resolve disputes or enforce agreements.

You may request deletion of your personal data at any time (see Section 8).

7. Security

We use secure HTTPS encryption and trusted third-party providers (Wix and Workiz) to protect your data.
However, no system is 100% secure, and you use our services at your own risk.

8. Your Rights

You may:

Request access to your personal data.
Request corrections or deletions.
Withdraw consent for communications.

To exercise these rights, contact us at:
📧 johnnymacsjunk@gmail.com

9. Links to Other Websites

Our website may link to third-party sites such as Workiz, Google Maps, or social media platforms.
We are not responsible for the privacy practices or content of those external sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
The “Effective Date” at the top will indicate the latest revision.

11. Mobile Information

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

12. Contact Us

If you have any questions about this Privacy Policy, contact us:
Johnny Mac’s Junk Removal & Hauling
📍 Duluth, Georgia
📧 johnnymacsjunk@gmail.com
🌐 www.johnnymacsjunk.com